AI-native digital products for professional services

Professional services businesses hold huge amounts of knowledge across their people, processes, documents and previous work. AI creates new ways to make that knowledge accessible and useful, while reducing the manual work involved in finding, interpreting and acting on it.

We start with where that creates commercial value. That could mean improving productivity and margins, accelerating client delivery, making expertise more accessible or creating entirely new products and services around the knowledge a business already holds.

The opportunity isn’t simply to automate more work. It’s to identify where technology can make expertise more useful, scalable and valuable.

The opportunity goes beyond giving teams access to AI tools. Intelligent workflows, knowledge systems and agentic technology can increasingly research, analyse, interpret and act across processes that previously relied heavily on people.

We've already put that into practice. For Cimple, we used Claude Sonnet to help suppliers understand procurement opportunities, assess whether they're worth pursuing and navigate complex requirements and timelines.

For ReachX, we used contextual and generative AI to interrogate a database of more than 7,000 advisors and identify the people and teams best matched to individual client requirements.

We design these systems around the judgement and expertise that make professional services valuable, combining AI with the right human oversight, existing technology and workflows rather than treating AI as a replacement for them.

We work with businesses built around expertise, knowledge and complex service delivery, helping them improve existing operations and client experiences or create entirely new technology-enabled propositions.

Our work with Cimple created a more intelligent supplier experience for public-sector procurement, including AI-powered guidance and smarter opportunity matching. Following launch, supplier onboarding increased by 33%, supplier logins by 56% and 67% of suppliers used the new AI features.

For ReachX, we built an AI-powered system that helps its financial advisory platform identify advisors and assemble teams around specific client needs.

And for global multilingual content agency Locaria, part of Stagwell Group, we designed and built Adaptria, a bespoke platform bringing translation, localisation, SEO, content adaptation and design workflows into a single system, replacing fragmented third-party and manual tools.

Together, those projects reflect the opportunity we see across professional services: using technology to make complex expertise easier to access, deliver and scale.